Privacy Policy
Effective Date: February 1, 2025
SixOne LLC ("SixOne," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at sixonellc.com, interact with our services, or communicate with us.
1. Information We Collect
We may collect the following types of information when you interact with our website and services:
- Personal Information: Name, email address, phone number, and business name that you voluntarily provide through our forms.
- Business Information: Company details, industry, marketing goals, and other information relevant to providing our services.
- Usage Data: Information about how you interact with our website, including IP address, browser type, device type, operating system, pages visited, referring URLs, and time spent on pages.
- Communication Data: Records of correspondence when you contact us via email, phone, or forms on our website.
- Consent Records: When you opt in to receive communications, we record the date, time, method of consent, IP address, and the specific consent language presented to you.
2. How We Use Your Information
We use the information we collect for the following legitimate business purposes:
- To provide, maintain, and improve our marketing services
- To respond to your inquiries and communicate with you about our services
- To send marketing and promotional messages via SMS and/or email if you have opted in to receive them
- To analyze website usage and improve user experience
- To comply with legal obligations and protect our rights
- To maintain records of consent as required by applicable law
3. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. These may include:
- Essential Cookies: Required for the website to function properly, such as session management and security tokens.
- Analytics Cookies: Help us understand how visitors interact with our website so we can improve it.
- Functionality Cookies: Remember your preferences and settings.
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our website.
4. Mobile Information and SMS Communication
We may collect your mobile phone number when you voluntarily provide it through our website forms, during consultations, or through other interactions with SixOne LLC.
If you opt in to receive SMS messages from SixOne LLC, we will send recurring marketing and promotional messages to the mobile number you provided, including messages sent by autodialer. Consent is not a condition of purchase. You may opt out at any time by following the instructions below.
5. SMS Data Non-Sharing Policy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories described in this Privacy Policy exclude text messaging originator opt-in data and consent; this specific information will not be shared with any third parties.
6. Message Frequency and Rates
Message frequency varies.
Message and data rates may apply. Please contact your wireless carrier for details about your text messaging plan.
7. Opting Out of Communications
7.1 SMS Opt-Out
You can opt out of receiving SMS messages at any time by replying with one of the following keywords to any message you receive from us:
STOP, CANCEL, END, QUIT, UNSUBSCRIBE, or OPT OUT
After opting out, you will receive a one-time confirmation message and will no longer receive SMS messages from SixOne LLC unless you opt in again. You may also opt out by contacting us directly at the information provided below.
7.2 Email Opt-Out
You can opt out of receiving marketing emails at any time by clicking the "Unsubscribe" link included at the bottom of every marketing email we send, or by contacting us at [email protected]. We will process your opt-out request within 10 business days. Opting out of marketing emails will not affect transactional or service-related communications.
8. Getting Help
If you need assistance with our SMS messaging program, you can:
- Reply HELP to any message you receive from us
- Email us at [email protected]
- Call us at 310.215.1392
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using SSL/TLS protocols
- Restricted access to personal information on a need-to-know basis
- Regular review of our data collection, storage, and processing practices
- CSRF protection and input validation on all website forms
While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.
10. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:
- Consent records (including SMS opt-in data) are retained for a minimum of six (6) years as required by the Telemarketing Sales Rule and carrier regulations.
- Contact form submissions are retained for as long as necessary to respond to your inquiry and maintain our records.
- Client data is retained for the duration of our business relationship and as required by applicable law.
When your information is no longer needed, we will securely delete or anonymize it.
11. Third-Party Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share your information with third parties only in the following limited circumstances:
- Service Providers: Trusted partners who assist us in operating our website and delivering our services (such as email delivery platforms and CRM systems), subject to confidentiality agreements. These providers are prohibited from using your information for any purpose other than providing services to us.
- Legal Compliance: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
- With Your Consent: When you have given us explicit permission to share your information for a specific purpose.
12. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal retention requirements.
- Opt-Out of Communications: Opt out of marketing communications, including SMS messages and marketing emails, at any time.
- Opt-Out of Sale/Sharing: We do not sell or share your personal information for cross-context behavioral advertising. If this changes, we will provide a clear opt-out mechanism.
- Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, please contact us using the information below. We will respond to verifiable requests within the timeframe required by applicable law.
13. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:
- Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purpose for collecting it, and the categories of third parties with whom we share it.
- Right to Delete: You may request that we delete your personal information, subject to certain legal exceptions.
- Right to Correct: You may request that we correct inaccurate personal information.
- Right to Opt-Out of Sale: We do not sell your personal information. If this practice changes, we will provide a "Do Not Sell or Share My Personal Information" link on our website.
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA/CPRA rights.
To submit a request, please contact us at [email protected] or call 310.215.1392. We will verify your identity before processing your request and respond within 45 days.
14. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we have collected information from a minor, please contact us immediately.
15. Contact Us
If you have questions or concerns about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact us:
16. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Effective Date" at the top of this page. For material changes, we will make reasonable efforts to notify you via email or a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.